Responsible gambling at Kings
How this site remembers you
Gambling works best when it stays entertainment – a bit of fun you choose, not something you feel you have to do. Kings offers slots, live dealer tables, bingo and sports betting to players in the UK, and every product carries the same principle: you're in control of how much time and money you spend. This page sets out the warning signs worth watching for, the questions worth asking yourself, the limits you can set through the operator's own account tools, and the free UK support services available when gambling stops feeling like a choice.
Access to Kings is restricted to those aged 18 and over (18+). If you share a device with someone younger, parental-control software such as Net Nanny or Qustodio can block access to gambling sites entirely.
When it stops being fun
Gambling becomes a problem when it interferes with the rest of your life – your finances, your relationships, your work, or your mental health. The shift is rarely sudden, and it's easy to miss the early signs when you're the one inside the situation.
Watch for these behaviours:
- Chasing losses – betting more to win back what you've already lost
- Gambling with money set aside for bills, rent or groceries
- Lying to family or friends about how much you're spending or how often you play
- Feeling anxious, irritable or restless when you're not gambling
- Borrowing money or selling possessions to fund your account
- Neglecting work, studies or family commitments because of time spent gambling
- Using gambling as an escape from stress, boredom or low mood
If more than one of those rings true, it's worth pausing and taking stock.
A short self-check
These questions are not a diagnosis – they're a starting point for an honest conversation with yourself. Answer yes or no:
- Have you ever gambled longer than you intended to?
- Have you gone back the next day to try to win back losses?
- Have you borrowed money or sold something to fund gambling?
- Has gambling ever caused you to miss work, college or family time?
- Do you feel guilty, ashamed or anxious after gambling?
- Have you lied about how much you've spent or how often you play?
- Do you gamble to escape worries, loneliness or boredom?
- Have arguments at home been caused or made worse by gambling?
One or two "yes" answers don't mean you have a problem, but they're worth thinking about. Three or more suggests it's time to talk to someone – a friend, a family member, or one of the helplines below.
Limits you can set with Kings
The operator provides a set of account controls designed to help you stay in charge. You'll find them in your account settings once you've registered:
| Tool | What it does |
|---|---|
| Deposit limits | Cap how much you can deposit in a day, week or month |
| Net deposit limits | Set a ceiling on your net deposits after withdrawals are taken into account |
| Wager limits | Restrict the total amount you can stake over a chosen period |
| Loss limits | Set a maximum on how much you can lose in a given timeframe |
| Session limits | Control how long you can play in one sitting before the system logs you out |
| Reality checks | Receive a reminder every so often showing how long you've been logged in and how much you've wagered |
| Time out | Take a cooling-off break for between 1 and 42 days – you won't be able to log in during that period |
| Self-exclusion | Close your account for a minimum of 6 months, up to 5 years, across all websites operated by ProgressPlay |
Any reduction you make to a limit takes effect immediately. If you increase a limit, the change takes 24 hours to come into force – that delay is there to give you time to reconsider.
How self-exclusion works
When you self-exclude, your account is closed for the period you choose – a minimum of six months, up to five years. The exclusion applies across every site operated by ProgressPlay, not just Kings. Any funds remaining in your account are returned to you, and all marketing stops. You cannot undo a self-exclusion once it's in place – that's the point. When the term ends, re-opening your account requires you to take positive action, and there's a one-day cooling-off period before you can deposit again.
Self-exclusion through the operator covers only the ProgressPlay network. For a wider block across all UK-licensed sites, register with GamStop – it's free, and it works across the whole regulated market.
National help lines and organisations
Free, confidential support is available in the UK whether you're struggling yourself or worried about someone else. None of these services will judge you, and you don't need to give your real name.
GamCare
GamCare offers online support, web chat, a forum and a national helpline. The National Gambling Helpline is available 24 hours a day, every day of the year, on 0808 8020 133 (free from landlines and mobiles). Trained advisers can talk you through what's happening, help you work out a plan, and point you toward further support if you need it.
BeGambleAware
BeGambleAware provides information, advice and direct referrals to free treatment services across Great Britain. The site carries a live chat function, self-assessment tools and guides for family members.
Gordon Moody
Gordon Moody runs residential treatment programmes for people with serious gambling problems, as well as online therapy and aftercare. Referrals are accepted from across the UK.
Blocking software
If you want to stop yourself accessing gambling sites altogether, two well-established options are Gamban and BetBlocker. Both work across multiple devices – phones, tablets, laptops – and both are free. Once installed, they block access to thousands of gambling sites and apps, including Kings. You can set a delay before the software can be uninstalled, which gives you time to reconsider if you're tempted to remove it in a weak moment.
Protecting minors
The law is clear: you must be 18 or over to gamble in the UK. If you share a device or a household with anyone younger, it's worth taking practical steps to keep them away from gambling sites. Most modern routers let you block certain categories of website entirely, and parental-control software such as Net Nanny or Qustodio can do the same across every device a child uses. It's not foolproof, but it's a reasonable first line.
A few practical tips
Good habits make a difference, whether you're playing slots, betting on sport or sitting at a live blackjack table:
- Set a budget before you start – decide how much you can afford to lose, and stick to it. Treat that money as the cost of entertainment, not an investment.
- Set a time limit – it's easy to lose track of how long you've been playing. An alarm on your phone works.
- Never chase losses – if you're down, accept it and walk away. Trying to win it back is how small losses become large ones.
- Don't gamble when you're upset, stressed or drunk – decisions made in that state are rarely good ones.
- Take regular breaks – step away from the screen every so often, even if you're winning.
- Keep gambling separate from your main finances – use a separate account or card if you can, so it's clear how much you're spending.
When to talk to someone
The earlier you ask for help, the easier it is to sort out. If gambling is causing you stress, costing you more than you can afford, or affecting your relationships, you don't have to handle it on your own. Ring the National Gambling Helpline on 0808 8020 133, talk to your GP, or reach out to one of the organisations above. All of them have seen it before, and none of them will think less of you for calling.
If you have questions about the content on this site – not about your Kings account, which we have no access to – write to [email protected]. We'll respond within 48 hours.
This page is provided for information and marketing purposes only. We are not a casino operator, bookmaker or organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). For free, confidential support with gambling, visit BeGambleAware.org.
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